After Clearance: Terms and Conditions
Welcome to After Clearance. These terms and conditions outline the rules and regulations for the use of our services. By engaging with our services, you agree to comply with and be bound by the following terms and conditions:
1. Service Agreement
1.1. Scope of Services: After Clearance specialises in after-death cleaning, commercial clearance, and hoarder clearance. We provide comprehensive and tailored services to meet the unique needs and preferences of each client.
1.2. Customisation: Our services are customised to meet the specific requirements of each client. Specific requests should be discussed and agreed upon prior to the commencement of services.
2. Payment Terms
2.1. Quotes and Estimates: All service quotes and estimates are provided based on the information given by the client and are subject to change upon detailed inspection of the property.
2.2. Payment Schedule: A deposit of [insert percentage]% is required upon acceptance of the service agreement. The remaining balance is due upon completion of the services.
2.3. Payment Methods: We accept payment by [list accepted payment methods, e.g., bank transfer, credit card, PayPal].
2.4. Late Payments: Late payments may incur additional fees and interest charges as per applicable laws.
3. Cancellation and Rescheduling
3.1. Cancellation Policy: Clients may cancel the service agreement with at least [insert number] days’ notice prior to the scheduled service date without penalty. Cancellations made with less notice may incur a cancellation fee of [insert percentage]% of the total service cost.
3.2. Rescheduling: Clients may reschedule the service date with at least [insert number] days’ notice without penalty. Rescheduling requests made with less notice will be subject to availability and may incur a rescheduling fee.
4. Client Responsibilities
4.1. Access to Property: Clients must ensure that After Clearance has full access to the property on the scheduled service date. Any delays caused by lack of access may result in additional charges.
4.2. Utilities: Clients must ensure that all necessary utilities (water, electricity) are operational during the service period.
4.3. Valuables and Personal Items: Clients are responsible for securing or removing any valuables or personal items from the property before the commencement of services. After Clearance is not liable for any loss or damage to personal items left in the property.
4.4. Pets: After Clearance will not be responsible for any pets left behind during the cleaning process.
5. Liability and Insurance
5.1. Damage and Loss: While every precaution is taken, After Clearance is not responsible for any damage to property or loss of items unless caused by our negligence.
5.2. Insurance: After Clearance carries comprehensive insurance coverage for our services. Clients are encouraged to have their own insurance for additional protection.
5.3. Property Insurance Assistance: We offer comprehensive property insurance assistance as part of our clearance services, helping you manage and process any necessary insurance claims related to the cleaning and clearance.
6. Health and Safety
6.1. Safety Standards: Our team adheres to all relevant health and safety standards and regulations to ensure a safe working environment.
6.2. Hazardous Materials: Clients must inform After Clearance of any hazardous materials or conditions in the property. Additional charges may apply for the handling and disposal of hazardous materials.
6.3. Client Presence: No one should be at the property while we are cleaning for safety reasons.
7. Privacy and Confidentiality
7.1. Client Information: After Clearance respects the privacy of our clients and handles all personal information in accordance with applicable privacy laws.
7.2. Confidentiality: All information related to the client’s property and the services provided is treated as confidential and will not be disclosed to third parties without the client’s consent.
8. Termination
8.1. Termination by Client: Clients may terminate the service agreement at any time, subject to the cancellation policy outlined in Section 3.
8.2. Termination by After Clearance: After Clearance reserves the right to terminate the service agreement if the client breaches any terms and conditions or if the property conditions pose a risk to our team.
9. Dispute Resolution
9.1. Governing Law: These terms and conditions are governed by and construed in accordance with the laws of [insert jurisdiction].
9.2. Resolution: Any disputes arising from these terms and conditions shall be resolved amicably through negotiation. If a resolution cannot be reached, the dispute may be referred to mediation or arbitration.
10. Amendments
After Clearance reserves the right to amend these terms and conditions at any time. Clients will be notified of any changes in advance.
Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at:
After Clearance
Unit 459,
275 New North Road
London
N1 7AA
Phone: 02081294868
Email: info@afterclearance.co.uk
By engaging with After Clearance, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.